Entry Level Job Board

Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations

Process transactions accurately using our Point of Sale (POS) system

Maintain store appearance through regular cleaning, organizing, and straightening of merchandise

Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom

Support Store Manager with daily operations, reports, and special projects

Build deep product knowledge to effectively communicate features and benefits to customers

Drive sales through suggestive selling and creating genuine connections with customers

Embody our brand values and serve as a brand ambassador both in-store and in the community

Deliver exceptional in-store shopping experiences

Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement

Support product replenishment activities that keep the store full and abundant

Assist with floorset execution, window changes, visual presentation and marketing placement as needed

Maintain our values, policies and procedures

Execute Store Relines: Reconfigure store layouts, adjust shelving, and implement cosmetic relines based on detailed planograms.

Product Placement: Organize and position merchandise to optimize space and highlight key products according to client directives.

Fixture Adjustments: Build, modify, and dismantle shelves and displays as needed to meet project requirements.

Communication: Provide timely updates to your leads, submitting online reports and uploading photos.

Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives

Provide customer service to meet customer needs

Keep work area clean and presentable

Process customer deli orders

Perform program execution and merchandising of product

Handle and prepare deli products

Increase store sales by actively promoting products

Participate in the training of junior staff

Order and receive stock in accordance with company inventory control procedures as required

Process department shrink

Maintain a clean and safe working environment as per Company requirements

Other duties as required

Ability to work independently in a fast paced environment

Serving customers - both at the till and in regards to product and pet concerns

Providing product carry ups & carry outs

Answering phone calls

Cleaning (sweeping, dusting, tidying, sterilizing self-serve dog wash)

Unloading deliveries

Stocking shelves

Looking after the store pet

Re-merchandising where appropriate

Day to day functions of the store

Supporting other duties and requests made by management

You will greet customers

Run the cash register

Make purchase suggestions and sometimes work with our food program

There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.

Greets pet parents and answers their questions throughout the store.

Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.

Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).

Maintains total store cleanliness standards.

Supports the store with weekly price changes and monthly promotional pricing.

Stages and sorts new product to match sales floor planners.

Faces, fills, and recovers products to meet sales floor standards.

Recommends, informs, and sells merchandise, services and live pets.

Administers store owned pet medications as directed by veterinarian

Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.

Ensures a safe environment for our associates, pets, and pet parents.

Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.

Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.

Participates in our culture of Belonging and Recognition.

Follows all Company Policies and Procedures

As a member of Tim Hortons at the IWK, you will be responsible for creating a positive experience for every customer, co-worker and supplier while working in the store.

You will be cross-trained as Counter Staff

Supporting the store in providing great customer service and generating sales

As a Baker, preparing the popular Tim’s products throughout the day

Supporting cost control by following proper baking/finishing procedures 

Following/maintaining the store's production sheets and maintaining a clean, sanitized work environment.

Perform a variety of sales/customer service activities to ensure complete customer satisfaction

Operate a computer point of sale system

Maintain floor displays

Conduct merchandizing and inventory control

Maintain a high level of postal products, services and delivery knowledge

Process financial transactions (cash, cheques, debit & credit card payments)

Receive, sort, sequence and batch mail items

You will greet customers

Run the cash register

Make purchase suggestions and sometimes work with our food program

There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

Provide customer service to meet customer needs

Maintain retail floor, store washrooms, lobby, and back shop areas

Maintain store grounds

Maintain cleaning supplies

Adhere to and implement all applicable company standards

Ability to work independently in a fast paced environment

Partial High School

No previous experience required

Greets all customers in a polite and friendly manner.

Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.

Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.

Assists customers with bagging and loading of merchandise.

Ensures safe work practices are followed including proper lifting and keeping a clean work area.

Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.

Refers appropriate service and transactional items to a Customer Service Manager as required.

Greeting guests, taking orders and processing payments

Drink and food preparation

Communicate effectively with peers and Managers

Flexible and rotating hours day, night, afternoon, and weekends

Assembling and managing dine-in, take-out and delivery orders

Whether you are a crew member working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience

Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs

Maintain and stock product displays and shelves that meet company standards

Ensure accurate product scanning and identify inventory needs and assist with ordering

Setup company-directed promotions and programs

Keep department areas neat and ensure health and safety standards

A passion for providing outstanding guest experiences

Team players who can thrive in a fast-paced environment

Availability to work a variety of shifts, including weekends and holidays

Experience is a bonus, but we provide training for all roles

8 hour shift

Day shift

Evening shift

Weekends as needed

Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives

Order, receive, prep, and merchandise meat product in accordance with company inventory control procedures, as required

Provide superior customer service to meet customer needs

Increase store sales by actively promoting featured products

Perform back shop and retail floor maintenance, keeping work area clean and presentable as per Company requirements

Prep Customer Meat orders, as required

Process department shrink, as required

Participate in the training of junior staff 

Ability to work independently in a fast-paced environment

Above average communication skills (oral and written)

May be required to lift up to 20lbs, stand for long periods of time, and complete physical work including but not limited to bending, lifting, and reaching 

Other duties as required